Is my information secure and kept confidential?
Short answer
Your information is treated with strict confidentiality and protected using industry-standard security measures. Best Business Loans does not lend money and only shares your details with carefully selected lenders or brokers to help you find suitable finance. You remain in control and can manage or withdraw your consent at any time.
What we collect and why
We collect only the information needed to match your business with suitable finance options and to progress introductions to lenders or brokers. Typical data includes business details (company name, registration number), contact details, funding needs, financial summary figures and information relevant to eligibility checks.
We may also collect non-sensitive analytics data to improve our platform, for example anonymised usage metrics and system performance logs. We do not collect more sensitive personal information unless you specifically provide it and we will explain the reason for that when you do.
Legal basis and fairness
We process your data under a clear legal basis—usually your consent or our legitimate interest in matching your enquiry to lenders. We will always explain the lawful basis on the form where personal data is requested, and you can withdraw consent easily at any time.
How we keep data secure
We use industry-standard technical safeguards to keep your information secure in transit and at rest. This includes Transport Layer Security (TLS) for data submitted via our website and encrypted storage on secure servers hosted by reputable providers.
Access to personal data within our business is strictly controlled and limited to staff who need it to perform their role. We enforce multi-factor authentication, role-based access controls and regular account reviews to reduce the risk of unauthorised access.
Operational safeguards and testing
Our systems undergo regular security reviews, vulnerability scanning and patching to protect against known threats. We conduct periodic audits of our processes and work with third-party specialists when appropriate to test and improve our defences.
Who we share your information with
Best Business Loans is an introducer; we do not lend directly or underwrite finance. We share your details only with verified lenders and professional brokers in our network who are relevant to your enquiry. Each introduction is made with the sole aim of helping you find appropriate finance options.
We will never sell your personal data to third parties, nor will we publish your information publicly. Any third-party sharing is controlled, tracked and governed by contractual terms that require those partners to protect your data as we do.
Partner due diligence
Before adding a lender or broker to our network we carry out checks to verify their identity and reputation. Partners must meet minimum security and compliance standards and agree to data processing terms that reflect UK data protection requirements.
If you are looking for equipment or asset finance, for example, we may introduce you to lenders that specialise in that sector via our dedicated pages such as our equipment finance guide: Equipment Finance.
Your rights and how to manage your data
You have specific rights under UK data protection law (UK GDPR), including the right to access, correct, delete or restrict processing of your personal data. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights are not being respected.
To exercise these rights, contact us at hello@bestbusinessloans.ai and we will respond promptly and within the legal timeframes. If you withdraw consent for introductions, we will stop sharing your data and will delete or anonymise it according to our retention policy, unless we must retain it for legal or legitimate business purposes.
Data retention and deletion
We keep data only for as long as needed to fulfil the purposes set out when we collected it and to meet legal or regulatory obligations. Retention periods are described in our Privacy Policy and may vary depending on the nature of the information and the services you use.
Transparency, compliance and what we don’t do
Best Business Loans is not an FCA-authorised lender or broker, and we do not provide regulated financial advice. We make this clear in our communications and operate as an independent introducer in line with FCA guidance on financial promotions and advertising best practice.
We do not sell your data, we do not use it for purposes beyond those explained at collection, and we will not make misleading claims about lenders or products. All promotional content we publish aims to be clear, fair and not misleading, and follows applicable ASA and FCA principles.
Cookies, analytics and anonymised use
We use cookies and analytics tools to run and improve the site, but these tools can be controlled via cookie settings. Any analytics data we use for product improvement is aggregated and anonymised so it cannot be traced back to individual users.
How we protect confidentiality during introductions
When we introduce you to a broker or lender we limit the information shared to what’s necessary for an initial assessment or eligibility check. We include clear context in the introduction so the receiving party understands why they were given your details.
Introductions are logged and auditable so you can ask us what was shared and with whom. This level of traceability helps maintain accountability and supports your right to audit data flows upon request.
Practical steps you can take
- Use a business email address and check that websites include HTTPS when submitting sensitive details.
- Review and manage your cookie preferences when visiting our site.
- Ask us for a copy of the information we hold about you if you want to verify or correct it.
Key takeaways
- Best Business Loans treats your information as confidential and protects it using standard encryption, access controls and contractual safeguards.
- We only share your data with selected lenders or brokers relevant to your enquiry and we never sell your personal information.
- You have legal rights under UK data protection law to access, correct, restrict or delete your data, and you can contact hello@bestbusinessloans.ai to action these rights.
- We are not FCA-authorised as a lender; we are an independent introducer and we align our communications with FCA and ASA principles to ensure clarity and fairness.
Next steps — get a Quick Quote
If you’re ready to check eligibility or get a Quick Quote, start our short online form and we will match you with suitable lenders or brokers. Submitting a Quick Quote is free and you will be asked to confirm that you consent to the sharing of your information for the purpose of introductions.
For help before you submit, contact our UK support team at hello@bestbusinessloans.ai and we will explain what information is needed and how it will be used. Take the first step with confidence — your privacy is important to us.