Is my data secure and who will it be shared with?
Short answer — yes, your data is handled securely and only shared with relevant finance partners under strict controls.
Best Business Loans acts as an independent introducer and does not lend money directly. We process only the minimum information needed to match your business to suitable lenders or brokers and we never sell your personal data for third‑party marketing purposes.
What information we collect
We collect business and contact details you provide on our Quick Quote form, such as company name, registration number, turnover range, funding amount required, contact name and email. We may also ask for details about existing finance, asset values, and the purpose of the loan to match you with relevant lenders or brokers.
When you use our site we collect technical data such as IP address, browser type and pages visited to improve service and prevent fraud. We also use cookies and similar technologies for functionality, analytics and optional preferences or marketing if you consent.
We never require highly sensitive personal data for an initial match and we only ask for it later if a lender or broker specifically needs it to progress an application. Most enquiries can start with basic business and contact information only.
How we protect your data
Your data is protected using industry-standard technical and organisational measures designed to keep information secure. All data submitted through our forms is encrypted in transit using TLS and held on secure hosting platforms with controlled access.
We limit access internally to employees and partners who need the data to perform their role. Access is role-based and logged, and we run regular security reviews and vulnerability checks to identify and fix potential issues.
Where we use third‑party processors (for example, cloud hosting, analytics or identity checks) we select providers with strong security controls and data processing agreements. We also keep backups and disaster recovery plans so your information is safe and available when needed.
Who we share your data with
We share the minimum information necessary with lenders and brokers in our trusted network who are likely to consider your enquiry. This enables a fast, targeted introduction without you contacting dozens of providers yourself.
Sharing is limited to those providers that match your business profile and funding need. For example, if you request refinance options we will introduce your enquiry to specialist brokers and lenders who handle refinancing and related services, which may include providers listed on our refinance page: https://bestbusinessloans.ai/loan/refinance/.
We may also share data with service providers who support our operations, such as identity verification services, fraud prevention platforms and legal or compliance advisors. All such partners act as data processors under contract and are restricted from using your data for other purposes.
Legal, compliance and exceptional disclosures
In some circumstances we may need to disclose information to comply with legal obligations, such as responding to lawful requests from regulators or law enforcement. We will only disclose what is required and where possible seek to limit the scope of that disclosure.
We also keep records necessary to comply with anti-money laundering and financial crime checks that lenders and brokers must perform. Where a potential partner needs additional documentation, we will ask you to provide it directly and explain why it’s required.
We do not sell your data to third-party marketers and we do not broker your information to unrelated advertisers. Any marketing contact from our partners will only occur if you opt-in or after you agree to progress an introduction.
Your rights, choices and what happens next
You control how we use your information. You can withdraw consent for marketing, correct inaccurate details, request access to the personal data we hold, or ask us to delete or restrict processing under UK data protection laws.
To exercise your rights or for any questions about data handling contact hello@bestbusinessloans.ai. You can also raise a concern with the Information Commissioner’s Office (ICO) if you believe your rights haven’t been respected.
After you submit a Quick Quote we keep your enquiry on record to complete matches and follow ups. If you proceed with an introduction, the lender or broker you choose will provide their own privacy information before any formal application.
How we make sure sharing is fair and clear
We follow clear, honest communications that comply with FCA guidance on financial promotions and advertising standards. Our site states plainly that Best Business Loans is an introducer and not a lender, so you can make an informed decision.
Where relevant, we include contract terms and privacy details, and we ask for explicit consent for marketing and certain third‑party checks. We aim to be fair, clear and not misleading in line with ASA and FCA expectations.
Practical steps you can take to protect your information
Only provide the minimum information necessary at first and avoid sending sensitive documents by unsecured email. Use our secure form to submit details and confirm the identity of anyone requesting additional documents.
Keep records of the organisations you deal with and ask for written privacy information from lenders or brokers before providing extra personal or financial documents. If in doubt, contact our support team for clarification before progressing an application.
Key takeaways
- Best Business Loans securely processes only the information required to match your business with lenders and brokers.
- Your data is encrypted in transit, stored on secure platforms, and shared only with authorised partners under contract.
- We do not sell your data and only share it for the purpose of introductions, legal compliance, or with your explicit consent.
- You have clear rights under UK data protection law and can contact us at hello@bestbusinessloans.ai to exercise them.
- Start your Quick Quote with confidence — we use data responsibly to help you find relevant finance options quickly.
Want help right now?
If you’d like a quick, secure eligibility check or Decision‑in‑Principal, submit our Quick Quote and we’ll match you to suitable lenders or brokers. It’s free, fast and your data will only be shared with relevant finance professionals who may be able to help.
For privacy policy details, full data retention periods, and our list of processors see the Privacy Policy linked in the site footer. For direct questions email hello@bestbusinessloans.ai and our UK support team will respond promptly.
Updated October 2025. Best Business Loans is an independent introducer that helps UK businesses find suitable commercial finance providers through AI-enabled matching and a network of lenders and brokers. We do not provide lending directly.