Is my data secure and how is it used or shared?
Quick answer — short and clear
Your personal and business information is stored and processed securely by Best Business Loans and only shared with carefully selected lenders and brokers who may be able to help you. We act as an independent introducer and never supply loans directly, and we do not sell your data to third parties for marketing or commercial resale. You remain in control of your data and can choose what is shared when you request a Quick Quote or eligibility check.
How Best Business Loans secures your data
Encryption and secure storage
All data submitted via our Quick Quote forms is encrypted in transit using TLS/HTTPS to prevent interception. Data at rest is stored on secure servers with industry-standard encryption and regular vulnerability testing. Our hosting and storage providers are selected for proven security practices and physical safeguards.
Access controls and logging
Access to your information is restricted to authorised Best Business Loans staff and verified partner users. We use role-based access controls, multi-factor authentication and activity logs to detect and prevent unauthorised access. Regular reviews ensure access is limited to those who need it to perform their roles.
Operational security
We carry out periodic security audits, penetration testing and staff training on data protection and phishing risks. Backups are encrypted and retained to support business continuity and incident recovery. Where appropriate, third-party security certifications and supplier audits are used to validate controls.
What data we collect and why
Types of information we collect
We collect the minimum personal and business information needed to match you to suitable lenders or brokers. Typical data includes business name, trading address, company registration number, turnover, recent accounts, contact name, email and telephone number. We may also request details about the purpose of finance and rough credit or repayment preferences.
Why we collect each item
Business identifiers and financial metrics help our matching algorithms find suitable funding routes and lender appetite. Contact details allow lenders or brokers to reach you to discuss a quote or request additional information. Purpose-of-funding details enable quicker pre-screening and more relevant introductions.
Lawful basis and sensitive data
Our lawful bases for processing are typically your consent when you submit an enquiry and our legitimate interest in introducing you to finance providers. We avoid collecting special category (sensitive) personal data unless strictly necessary and with explicit consent. If you provide sensitive information, we will explain why it is needed and how it will be protected.
How and when we share your data
We introduce, not underwrite
Best Business Loans operates as an introducer: we connect UK businesses with lenders and brokers in our network. When you request a Quick Quote we share only the information required for providers to assess initial suitability. Any formal application, underwriting and credit checks are carried out by the lender or broker to whom you are introduced.
Who receives your information
We share your details only with carefully selected lenders, brokers or partner advisers who have a relevant product and are actively lending in your sector. Those partners are contractually required to use your information only for the purposes of responding to your enquiry. We never publish your data publicly.
Example — cashflow loans and related introductions
If you enquire about working capital we may introduce you to specialists in cashflow loans and invoice finance. For example, a matching process might link your enquiry to providers listed on our cashflow loans page at https://bestbusinessloans.ai/loan/cashflow-loans/. Any lender receiving your details will treat them in line with their own privacy policy and regulatory obligations.
Your rights, control and choices
Access, correction and deletion
You have the right to request access to any personal data we hold about you and to ask for inaccuracies to be corrected. You can also request erasure where there is no lawful reason for retention, or where processing is based on consent that you withdraw. Requests are handled promptly in line with data protection standards.
Opt-outs and marketing preferences
We will only contact you for marketing if you opt in. You can withdraw consent at any time by following the unsubscribe link in emails or by contacting hello@bestbusinessloans.ai. If you opt out, we will still process enquiries you submit for matching purposes unless you request deletion.
How long we keep your information
We retain enquiry data for as long as necessary to process your request and to maintain service records and compliance evidence. Retention periods are reviewed periodically and take into account legal requirements, legitimate business needs and any request you make to delete your data. Where appropriate, anonymised data may be retained for analytics or product improvement.
Data breach notification
In the unlikely event of a data breach affecting your information we will assess the risk and notify affected individuals and the Information Commissioner’s Office (ICO) where required by law. We aim to provide clear guidance and remedial steps if you are affected.
Regulatory compliance, transparency and next steps
Regulatory position and advertising standards
Best Business Loans is not a lender and does not provide regulated consumer credit products directly. We operate as an introducer and seek to follow FCA principles, the Advertising Standards Agency rules and Google advertising guidance where relevant. All promotions and communications are designed to be clear, fair and not misleading.
Our commitments under GDPR and UK law
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our privacy notice explains the legal basis, retention periods, data transfers and your rights in plain language. We appoint a data protection lead to oversee compliance and data security.
Working with trusted partners
Before sharing data we carry out due diligence on partners’ security, privacy and regulatory standards. Contracts with third parties include data processing agreements that require them to meet GDPR standards and to use data only for the purpose agreed. We review these arrangements regularly.
How to get a Quick Quote or raise a privacy question
If you want a rapid eligibility check, submit a Quick Quote and we will match your enquiry to suitable providers. You can contact our data team at hello@bestbusinessloans.ai for privacy queries, access requests or to exercise any data rights. For urgent concerns you may also contact the Information Commissioner’s Office (ICO).
Summary — key takeaways
Best Business Loans secures and limits use of your data, sharing it only with selected lenders and brokers to help you find finance. You control who sees your details and can exercise your rights under UK GDPR. We operate transparently as an introducer, follow advertising and regulatory standards, and provide clear contact routes for privacy or security questions.
Ready to see options? Submit your Quick Quote to get matched with lenders and brokers who can help your business. Your enquiry is free, confidential and controlled by you.
Updated 29 October 2025. Contact: hello@bestbusinessloans.ai