How is my business data used, and who will it be shared with?
Quick answer
We use the business information you provide to match your company with appropriate lenders or brokers and to support the enquiry process using our AI-driven matching system.
Your data is shared only with relevant, vetted finance professionals, technical partners, and lawful authorities where required, and we do not sell your information to third parties.
What data we collect and why we need it
To give accurate matches we collect business-identifying details such as company name, registration number, industry sector, turnover, and the finance type you want.
We also ask for contact details, brief financials, loan purpose and any supporting documents you choose to upload, such as management accounts or asset lists.
This information lets our AI understand eligibility, filter out unsuitable providers, and produce a Quick Quote or Decision in Principle that saves you time.
Types of data (business and contact)
Business profile data: SIC code, trading history, VAT status, annual turnover, and asset details.
Contact data: names, role, phone number and business email used to introduce you to lenders or brokers.
Optional documents: financial reports, invoices, and quotes which improve matching accuracy and lender responses.
How we use your data — matching, analytics and improvements
We use your data primarily to run intelligent matching algorithms that connect you with lenders or brokers who actively lend to businesses like yours.
Matching may involve automated profiling — for example, scoring eligibility against typical lender criteria — so we can prioritise realistic funding routes.
We also aggregate and anonymise data to improve our platform, to measure success rates, and to refine our AI models without identifying individual businesses.
Marketing, research and consent
We may contact you about our services or partner offers where you have given consent or where we have another lawful basis such as legitimate interest.
You can opt out of marketing at any time via the unsubscribe link or by contacting our support team.
Aggregated metrics may be used in case studies or market research but only in a way that prevents identification of specific businesses.
Who we share your data with — clear categories and reasons
We share your data only with parties that help deliver the service you asked for, and only to the extent needed for their role.
Primary recipients include vetted lenders, specialist brokers, and occasionally finance introducers within our network who have the authority to assess and respond to funding enquiries.
Each recipient receives only the information necessary to evaluate your enquiry and will be told the origins of the introduction.
Other third parties we may use
Identity and anti-fraud providers to confirm the identity of business principals and to protect all parties from fraud.
Credit reference agencies, where a lender requests a credit check as part of their assessment — this will usually be made clear before any check is run.
Technical and infrastructure providers (cloud hosts, analytics, payment processors) who help operate the platform under strict data processing agreements.
Legal bases, data security, retention and your rights
Lawful bases for processing commonly include your consent, the performance of our service, and legitimate interest in matching businesses to lenders.
We implement technical and organisational measures such as encryption, secure servers and access controls to protect your information.
We never sell your data and we limit access within our organisation to people who need it to carry out their work.
Retention and deletion
We retain enquiry records for a period required to deliver our service, to handle disputes, and to comply with legal obligations; retention periods are documented in our privacy policy.
You can request deletion, correction, or restriction of processing in line with data protection law, and we will respond promptly and transparently.
If you object to automated decision-making or profiling, you can request a human review of any automated match made by our AI.
Practical steps, transparency and next actions
Before you submit a Quick Quote, we’ll tell you what data we need, how we will use it and which categories of recipient may see it.
We recommend providing clear, accurate information and attaching documents that help lenders assess your request quickly.
After you submit, we’ll use your details to find suitable matches and will only introduce you to providers who are relevant to your enquiry.
How to manage your preferences and get help
To change your communications preferences or make a data request, contact hello@bestbusinessloans.ai or use the support options on our site.
If you want to explore a specific finance type — for example sustainability loans — we can match you with lenders experienced in that area and point you to resources such as our sustainability loans page: sustainability loans.
Ready to get started? Complete our Quick Quote to receive a Decision in Principle or eligibility indication from relevant lenders or brokers.
Frequently asked compliance and privacy questions
Q: Do you act as a lender? A: No — Best Business Loans is an independent introducer that helps connect businesses with lenders and brokers.
Q: Will lenders perform credit checks without my permission? A: Lenders will usually seek your consent before running credit checks, and we will flag this step in the process.
Q: Is my data used for automated decisions? A: Yes — our AI scores and ranks potential matches, but you can request human review of any automated decision.
Key takeaways
- We use your business data to match you with relevant lenders or brokers and to improve our AI matching service.
- Your data is shared only with vetted, relevant partners, identity and fraud prevention services, and platform providers under strict agreements.
- We do not sell your data, we use encryption and access controls, and you have rights to access, correct, restrict or delete your information.
- Before any sensitive checks (for example, credit searches) you will be informed and asked for consent where required.
- Complete a Quick Quote to get a fast, no‑obligation indication of eligibility and to be introduced to suitable finance providers.
Need a tailored response about your enquiry? Submit a Quick Quote today and our AI-driven matching will introduce you to suitable lenders or brokers quickly and securely.