Is my data secure and kept confidential when I submit an enquiry?

Short answer

Yes — we treat your information as private and confidential, and we protect it using industry‑standard security controls. We never sell your data, and we only share it with carefully selected UK finance providers relevant to your enquiry, and only for the purpose of helping you explore suitable business finance options.

Updated: October 2025

How Best Business Loans protects your information

Security from the moment you submit

When you send a Quick Quote or eligibility enquiry, your data is encrypted in transit using modern TLS protocols between your browser and our servers. This helps prevent interception or tampering while your form is being submitted. We also employ secure server configurations and monitoring to reduce the risk of unauthorised access.

We design our data flows around the principle of least privilege, meaning only authorised team members and systems can access the information they need to help process your request. Access is logged and periodically reviewed to support accountability and continuous improvement.

Secure storage and infrastructure

Your details are stored in secure systems with layered access controls, multi‑factor authentication for administrators, and regular patching. We work with reputable hosting and software providers that follow robust security practices and widely recognised standards. This approach helps safeguard your data at rest against loss, theft, or misuse.

Automated safeguards detect anomalous activity and help our team act promptly if something looks unusual. We regularly review our controls and retain third‑party partners that take security as seriously as we do.

Purpose limitation and minimisation

We only collect the information needed to assess your requirements and match you to relevant lenders or brokers. This typically includes basic business details, funding purpose, and contact information — not unnecessary personal data. Keeping data collection focused reduces risk and respects your privacy.

If a finance provider needs additional information to progress an application, they will ask you directly and explain why. You remain in control of what you share and with whom.

Who we share your data with — and why

We are an introducer, not a lender

Best Business Loans does not lend money or offer credit directly. We act as an independent introducer, using AI‑assisted matching and human oversight to connect established UK businesses with suitable providers. We introduce you only where there appears to be a credible fit between your profile and the provider’s criteria.

We only share your information with lenders and brokers who are relevant to your sector, funding need, and eligibility. Sharing is strictly for the purpose of progressing your enquiry; we do not sell your data, and we do not permit its use for unrelated marketing without your explicit consent.

Your consent and your choices

Our initial assessment and matching are completed without performing a credit search. If a lender or broker wishes to run a soft or hard credit check, they will request your permission and explain any implications for your credit file. You can decline and choose a different path if you prefer.

You may withdraw your enquiry or request that we stop sharing your details at any time by emailing hello@bestbusinessloans.ai. We will promptly honour your request and confirm what happens next.

Sector‑specific introductions

Where it helps, we match by industry as well as funding type to improve relevance. For instance, if you operate a hotel or hospitality business, you may wish to review our guide to business finance for hotels here: Hotels Business Loans. Targeted introductions help cut noise, reduce form‑filling, and keep your data sharing to a minimum.

Introductions may be made to firms that are authorised and regulated by the Financial Conduct Authority (FCA) where authorisation is required for the activity in question. You will always be told who you are dealing with and what they do.

Compliance — privacy, fairness, and transparency

UK GDPR and the Data Protection Act 2018

We process personal data under the UK General Data Protection Regulation and the Data Protection Act 2018. Our legal bases typically include legitimate interests (to assess and route your enquiry) and consent (for optional communications or where a provider requests checks that require your agreement). You can request access, correction, deletion, or restriction of your data at any time.

We retain enquiry records only for as long as needed to fulfil the purpose of matching you to finance providers and meeting our operational or legal obligations. Where an enquiry is dormant, we periodically review and securely delete data in line with our retention policy.

Fair, clear, and not misleading

Although Best Business Loans does not itself provide regulated credit, we aim to follow FCA principles for financial promotions: being fair, clear, and not misleading. We avoid exaggerated claims, we do not guarantee approval or the lowest rate, and we make it clear that eligibility and terms are decided by the lender or broker you choose to engage with.

We also aim to follow Google’s financial services advertising rules and the UK Advertising Standards Authority guidance, ensuring that any statements on this site give you adequate information to make informed decisions.

International transfers and data location

We primarily work with UK‑based partners serving UK businesses. If, in limited circumstances, data is processed outside the UK, we require appropriate safeguards such as adequacy decisions or standard contractual clauses to protect your information to UK standards. You can ask us where your data is processed for your specific enquiry.

If you prefer your data not to leave the UK, please tell us when you submit your enquiry and we will take that into account when considering potential introductions.

What to expect — and how you stay in control

What we will and will not ask for

At the Quick Quote stage, we ask for essential business details, funding amount, use of funds, and contact information. We do not ask for payment details or sensitive personal identifiers on our enquiry form. If a provider requires financial statements or proof of identity later, they will contact you securely and explain why it’s needed.

Be cautious of anyone requesting passwords or upfront fees in our name. We do not take fees from customers to submit a Quick Quote, and we do not ask for card details. If in doubt, contact hello@bestbusinessloans.ai to verify.

How the introduction works

After you submit your enquiry, our matching process identifies potential providers that are active in your sector and accept your general profile. We may email or call to clarify details before making an introduction, which helps reduce unnecessary data sharing. You remain free to choose which provider to engage.

Once introduced, you will deal directly with the lender or broker. They will confirm their own privacy practices, what data they need, and any credit checks they propose. You should review their terms carefully and keep records of what you agree to share.

Security best practice for your peace of mind

Keep your device and browser up to date, and avoid entering confidential information over public Wi‑Fi. Check that the website address begins with “https” and that the domain is correct before submitting forms. If you receive unexpected requests for additional data, verify the request directly with us using the contact details on our site.

We recommend using unique, strong passwords for any provider portals you access and switching on multi‑factor authentication where available. These steps, combined with our own controls, create layered protection.

Transparent disclosures, FAQs, and your next step

Important disclosures

Best Business Loans is an independent introducer, not a lender, broker, or financial adviser. Our service is free to use; if you proceed with a provider we introduce, we may receive a commission from them. Commission does not affect the price you pay, and we aim to act in your best interests when presenting potential options.

Any eligibility or “in principle” indication is not an offer of finance and is subject to provider assessment, affordability checks, and underwriting. Rates, fees, and terms are set by the provider and may change.

Quick FAQs

Do you sell my data? No. We use your data only to assess your enquiry and to make relevant introductions. We never sell your information.

Will you run a credit check? We do not run credit checks. If a lender or broker wishes to conduct a soft or hard search, they will ask your permission first.

Who sees my information? Only authorised Best Business Loans personnel and the specific finance providers we identify as potentially suitable for your enquiry. We share only what is needed, and only for finance matching.

How long do you keep my details? We retain your data only as long as necessary to process your enquiry and meet our legal or operational requirements. You can request deletion when appropriate.

How do I exercise my data rights? Email hello@bestbusinessloans.ai to request access, correction, deletion, or to withdraw consent for sharing. We will respond promptly and transparently.

Ready to get started?

Submitting a Quick Quote takes minutes and helps you explore suitable finance options faster. It’s secure, confidential, and there’s no obligation to proceed. You stay in control of what you share and who you proceed with.

Start your finance journey confidently today. Submit your enquiry for a Quick Quote or an eligibility check, and let our AI‑powered matching connect you with relevant UK providers.

Key takeaways

  • Your data is encrypted in transit, stored securely, and accessed on a need‑to‑know basis.
  • We do not sell your data; we share it only with relevant UK providers to progress your enquiry.
  • We follow UK GDPR, aim to meet FCA “fair, clear, not misleading” standards, and respect your rights.
  • We do not run credit checks; providers will ask permission before any soft or hard search.
  • You remain in control: withdraw, correct, or request deletion at any time via hello@bestbusinessloans.ai.

About Best Business Loans

BestBusinessLoans.ai helps established UK businesses navigate the finance market by introducing them to suitable lenders and brokers. We use AI‑assisted matching, practical insight, and a trusted partner network to help you explore options faster — free to use, no obligation, and handled with care.

This content is for information only and is not financial advice. Eligibility, rates, and terms are set by providers and subject to status, affordability, and underwriting.

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